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EXPRESS SERVICE FOR EPSON CUSTOMERS

EPSON opens new product repair centre in Brian Fowler Computers, Exeter

Customer service is available in many forms, for example, telephone support, online support and on-site support. Now, in addition to these services EPSON customers in Exeter can have product support from their local high street, all they need to do is bring their printer to the centre and EPSON guarantee they will leave with a solution. The new centre will act as a one-stop-shop, and aims to fix a wide range of printers within 30 minutes. If this is not possible a replacement product will be provided. As a result, when EPSON customers return home they will normally begin printing again.

The Exeter EPSON Express Centre provides face-to-face advice from EPSON trained Engineers, speedy on-site product repair or replacement and a comprehensive range of EPSON consumables and accessories.

The EPSON Express Centre will cover a wide range of EPSON printers and will fully comply with all warranty agreements. There will not be a fee for repair or evaluation if the printer is within the warranty period. If a problem cannot be rectified, a permanent replacement will be offered. Out of warranty products will be repaired for a fee. For Print Driver queries, a copy of the latest EPSON driver can be provided.

Brian Fowler, of Brian Fowler Computers, says "We have developed the centre to provide a fast, efficient and effective service to EPSON customers. Our experts are on hand and we are confident that the service will be a welcome and successful addition for all EPSON customers in Exeter and the surrounding districts."

The following products will be included in the EPSON Express Centre program; Stylus Color 480, 580, 680, 880, 900, 980, Stylus C20UX, C20SX, C40UX, C40SX, C40+, C42UX ,C42+, C60, C62, C70, C70+, C80, Stylus Color 1160, Stylus Photo 790, 810, 830, 870, 875DC, 890, and 895. Even if your product is not listed, please feel free to bring your product to the centre and if we cannot repair it or do not have your product in stock to exchange it, we can fast track a replacement product to your home on the following day.